Privacy & POPIA Policy

This policy applies to visitors, candidates, employers, users and customers of Northern Cape Recruitment. We aim to process personal information in accordance with applicable South African data-protection law, including the Protection of Personal Information Act, 2013 (POPIA).

Candidate information may include:

• name, surname, email address, phone number and town or location;
• CV, employment history, qualifications, skills, licences and professional registrations;
• availability, job preferences, uploaded documents and application history; and
• account and security information needed to operate the platform.

Employer information may include:

• company name, contact person, business contact details, industry and company profile details;
• company logos and vacancy information;
• billing and order information; and
• proof-of-payment documents and payment status or history.

We may process technical information such as IP address, browser or device details, essential cookies, security and session data, and usage logs needed for authentication, security and platform operation.

We may use personal information to:

• operate user accounts and facilitate job applications;
• connect candidates and employers through permitted recruitment functionality;
• display candidate profiles according to platform permissions;
• process orders, payments, support requests and service updates;
• prevent fraud, improve security and comply with legal obligations.

We process personal information on appropriate lawful grounds under applicable law, including consent where required, performance of a contract or requested service, legitimate operational purposes and legal obligations.

Candidates who join or participate in the Talent Pool may have relevant profile information available to approved employers with valid access, subject to platform privacy controls. Candidate profiles are not exposed publicly, and employer access is restricted to legitimate recruitment use.

Candidate CVs and other documents are available only in line with platform access controls and recruitment functionality. They are not made publicly available merely because they have been uploaded to the platform.

Employers who receive candidate information must:

• use it only for lawful recruitment purposes;
• protect it with appropriate safeguards;
• not resell or unlawfully distribute it; and
• comply with POPIA and other applicable requirements.

Online payment providers may process payment information under their own privacy and security terms. Northern Cape Recruitment does not seek to store full card details or bank login credentials. EFT proof-of-payment information may be stored for reconciliation, audit and support purposes.

We may share limited information where necessary with:

• approved employers, recruiters and candidates in the context of recruitment;
• hosting, database, payment and other service providers;
• professional advisers where necessary; and
• regulators or law-enforcement bodies where legally required.

Northern Cape Recruitment does not sell personal information to advertisers.

The platform uses service providers, including Vercel and Supabase, to host and operate the website and its data services. These providers may process limited information as necessary to provide their services to the platform.

We use reasonable technical and organisational safeguards that may include authentication, access controls, role-based permissions, database security controls, encrypted HTTPS traffic and restricted administrator access. No online system can guarantee absolute security.

Personal information is retained only for as long as reasonably necessary for account operation, recruitment activity, payment or audit records, legal obligations and dispute resolution. Information may be deleted or anonymised when it is no longer required, subject to lawful retention requirements.

Subject to applicable law, you may request access to, correction or updating of your personal information. You may also request deletion, object to or restrict processing where applicable, or withdraw consent where processing relies on consent.

Candidates and employers can update information through their account where the platform provides that functionality. You should keep contact and profile information current.

The platform may use essential cookies and session information for authentication, security and site operation. These are not used to make a candidate profile public.

The platform is intended for lawful recruitment use. We do not knowingly seek personal information from children where this is not legally appropriate without proper authority.

We will investigate and handle security incidents in accordance with applicable legal obligations.

Hosting providers may use infrastructure outside South Africa. Where personal information is processed or transferred outside South Africa, we will consider appropriate safeguards as required by applicable law.

Please contact us first so that we can investigate a concern. You may also have the right to contact the South African Information Regulator about the processing of your personal information.

We may update this policy when our services, legal obligations or processing practices change. The “Last updated” date will be changed when an update is published.

For privacy or POPIA questions, please use our current public contact channel: Contact Northern Cape Recruitment.