Privacy Policy

Northern Cape Recruitment is responsible for deciding how and why personal information submitted through this platform is processed.

Questions about this Privacy Policy or the processing of your personal information may be submitted through our contact page.

The information collected depends on how you use the platform. It may include the following:

Account information

• First name and surname.
• Email address and telephone number.
• Account type and user role.
• Password and authentication information.
• Account activity and login information.

Candidate information

• Residential town, province and preferred work location.
• Curriculum vitae and supporting documents.
• Employment history, skills and work experience.
• Qualifications, certificates and training records.
• Professional registrations, licences and competencies.
• Salary expectations and employment preferences.
• Job applications and communications with employers.
• References and other information voluntarily included in a candidate profile or application.

Employer information

• Company name and registration information.
• Business address and contact details.
• Company description, website and industry information.
• Job advertisements and application requirements.
• Employer account users and authorised representatives.
• Recruitment-related communications and activity.

Technical information

• Internet Protocol address.
• Browser, device and operating-system information.
• Authentication cookies and session information.
• Pages visited and actions performed on the platform.
• Error, security and performance logs.

Candidates should avoid including unnecessary sensitive information in their profiles or CVs.

Where reasonably required for a vacancy, employment requirement or lawful verification process, documents may contain information such as identity details, demographic information, health or medical fitness information, criminal-record information or trade-related qualifications.

Such information will only be processed where there is an appropriate lawful basis and where it is reasonably necessary for the relevant recruitment or employment-related purpose.

Information may be collected:

• Directly from you when you register.
• When you create or update a profile.
• When you upload a CV or supporting document.
• When you advertise or apply for a vacancy.
• When you contact the platform or request assistance.
• Automatically through cookies, authentication systems, technical logs and security tools.
• From an employer, referee or authorised service provider where lawful and relevant.

Personal information may be processed to:

• Create and manage user accounts.
• Authenticate users and protect accounts.
• Create and maintain candidate and employer profiles.
• Publish and manage job advertisements.
• Allow candidates to apply for vacancies.
• Make candidate applications available to relevant employers.
• Facilitate recruitment-related communication.
• Provide technical and customer support.
• Prevent fraud, misuse and unauthorised access.
• Maintain and improve platform performance.
• Comply with legal, regulatory and contractual duties.
• Establish, exercise or defend legal rights and claims where necessary.

Depending on the circumstances, information may be processed because:

• You have provided consent.
• Processing is necessary to provide a service requested by you.
• Processing is necessary to perform or prepare for a contract.
• Processing is required to comply with a legal obligation.
• Processing protects a legitimate interest of the platform, an employer, a candidate or another person.
• Processing is necessary for a lawful recruitment or employment-related purpose.

Candidate information is not automatically made available to every employer unless the platform specifically provides that functionality and the candidate has been informed.

When a candidate applies for a vacancy, the information and documents included in that application may be shared with the employer that published the vacancy.

Employers must use candidate information only for legitimate recruitment, selection, verification and employment-related purposes.

Personal information may be shared with:

• Employers receiving applications for their advertised vacancies.
• Authorised employees and administrators supporting the platform.
• Hosting, database, authentication, email and technical service providers.
• Professional advisers such as legal, accounting or security advisers where necessary.
• Regulators, law-enforcement authorities or other public bodies where disclosure is legally required.
• Another party involved in a lawful business restructuring, transfer or acquisition, subject to appropriate safeguards.

Personal information will not be sold to advertisers or unrelated third parties.

Northern Cape Recruitment may use third-party service providers to host the website, operate databases, authenticate users, deliver email, store documents, monitor security and provide other supporting services.

These providers may process personal information only to the extent reasonably necessary to provide their services and must apply appropriate confidentiality and security safeguards.

Some technical or hosting service providers may process or store information in countries outside South Africa.

Where cross-border processing occurs, reasonable steps will be taken to ensure that the information remains subject to appropriate legal, contractual or organisational safeguards.

The platform may use essential cookies and similar technologies to keep users signed in, maintain sessions, remember security preferences and protect the website against misuse.

Disabling essential cookies may prevent registration, login or other secured platform features from functioning correctly.

Marketing communications will only be sent where permitted by law.

Where consent is required, users may withdraw their consent or unsubscribe from future marketing communications using the option provided in the message or by contacting Northern Cape Recruitment.

Essential account, security, application and service notifications are not considered optional marketing messages.

Reasonable technical and organisational safeguards are used to protect personal information against loss, unlawful access, unauthorised disclosure, alteration, destruction or misuse.

Security measures may include:

• Authentication and access controls.
• Encrypted website connections.
• Restricted administrative permissions.
• Database security rules and access policies.
• Monitoring, backups and technical logs.
• Security updates and vulnerability management.

No internet-based system can be guaranteed to be completely secure. Users must also protect their passwords and report suspected unauthorised account access promptly.

Where there are reasonable grounds to believe that personal information has been accessed or acquired by an unauthorised person, the incident will be investigated and handled in accordance with applicable legal requirements.

Affected users and the appropriate regulator will be notified where notification is legally required.

Personal information will be retained only for as long as it is reasonably necessary for the purpose for which it was collected, or for a longer period where required or permitted by law.

Retention periods may depend on:

• Whether the account remains active.
• The status of job applications and vacancies.
• Contractual, tax, employment or regulatory requirements.
• Fraud prevention and platform security requirements.
• The need to resolve disputes or enforce legal rights.

Information that is no longer required will be deleted, destroyed, de-identified or restricted where reasonably appropriate.

Subject to applicable law and reasonable identity verification, you may request to:

• Confirm whether Northern Cape Recruitment holds personal information about you.
• Access personal information held about you.
• Correct or update inaccurate information.
• Request deletion or destruction of information that may no longer lawfully be retained.
• Object to certain processing activities.
• Withdraw consent where processing depends on consent.
• Request restriction of certain processing where appropriate.
• Lodge a complaint concerning the handling of your information.

Some information may need to be retained despite a deletion request where retention is required by law, necessary for security or needed to establish, exercise or defend legal claims.

Users are responsible for ensuring that information included in their accounts, profiles, vacancies and applications is accurate, complete and reasonably current.

Most account information may be updated through the relevant candidate or employer dashboard.

You may request the closure of your account through the available account settings or by contacting Northern Cape Recruitment.

Closing an account may not immediately delete every record. Certain information may be retained where reasonably required for legal compliance, security, fraud prevention, dispute resolution or record-keeping.

The platform is intended for persons who are legally able to seek employment or represent an employer.

A person who is legally considered a child should not create an account or submit personal information without the involvement and authorisation of a competent person where required by law.

Job advertisements, employer profiles or other pages may contain links to websites operated by third parties.

Northern Cape Recruitment does not control those websites and is not responsible for their privacy practices. Users should review the privacy policy of a third-party website before submitting personal information to it.

This Privacy Policy may be updated when platform features, processing activities or legal requirements change.

The current version will be published on this page together with its latest update date. Material changes may also be communicated through the platform or by email where reasonably appropriate.

Please first contact Northern Cape Recruitment so that the concern can be investigated and addressed.

You also have the right to submit a complaint to the Information Regulator of South Africa where you believe that your personal information has been processed contrary to applicable data-protection requirements.